![]() This is the last resort that is likely to work if your previous installation didn’t go through the way it was supposed to. Then log in normally and test the problem - you will see the “Safe Boot” identifier in the top right corner of the screen To launch Safe Mode on a Mac, restart the computer and hold down the Shift key as soon as it starts booting. This is a classic way to troubleshoot problems with both Windows and macOS. Press Control + Space to open Spotlight and search for the tool to open it, then choose Macintosh HD from the list in the sidebar on the left. If you think that more fundamental problems relating to your internal disk are causing the glitch, repair Macintosh HD in Disk Utility. Go to the File Locations section and select “ User Templates” from the list. ![]() Select Preferences from the drop-down list. Open Word and click on the Word menu in the top left corner of the screen. Type in ~/Library/Containers//Data/Library/Preferences/AutoRecovery and hit Enter to follow the path. Open Finder and click on Go in the top menu bar, then select Go to Folder from the drop-down menu. Clearing out that folder may solve the problem. There is a folder on your Mac that contains all the automatically saved documents that can accumulate over time and cause Word to glitch. Open Disk Utility and make sure that your Mac’s drive name starts with a letter and does not contain special characters (it’s called Macintosh HD by default) If you have an HD name that falls out of the range of what’s allowed, it may cause issues with Word. Windows has imposed a number of restrictions on hard drive names, putting Mac’s flexibility at disadvantage.
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